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Natural KidzĀ®

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Automatic free shipping on orders over $50. Our products are stocked in one dedicated warehouse so you receive your order fast and efficiently!

Refund Policy

ORDER CANCELLATION

You may cancel an order at any time prior to processing at our center by calling 619-573-9400. Unfortunately, we are not able to cancel orders once they have been shipped.

RETURN POLICY

We aim to ensure you an easy and convenient process when returning merchandise.

Refunds and Credits

We will refund or credit the value of any unused item including any taxes you were charges. Shipping charges are nonrefundable. To receive a refund, the original packing slip should accompany your return.

Returns to our Processing Center

Please follow the steps below to complete your return:

1. Include the original packing slip with your return.

2. Circle the item(s) on the packing slip that you are returning.

3. Include a brief explanation for your return.

Mail return package to: 

Natural Kidz
Returns Processing
9805 Campo Road, Suite 165 #842
Spring Valley, CA 91976

We recommend you insure your return package. UPS offers insurance and tracking for all packages. The US Postal Service offers tracking and insurance also upon request for an additional charge. Enclosing your original packing slip will help us expedite your order.

Allow 7-10 days for your refund to process once package is received into our processing center.